Children deserve products designed around their rights and developmental needs, not business models that treat age assurance and safe defaults as optional.
Reporting on a complaint involving a school account says the authority found that tracking cookies were placed without valid consent and that access rights were not handled correctly.
View caseThe government alleged that Amazon retained children’s voice recordings indefinitely, disregarded deletion requests and used retained data to improve Alexa’s algorithms.
View caseThe FTC charged that Microsoft collected personal information from children under thirteen during Xbox account creation before notifying parents and obtaining verifiable consent. The complaint also addressed incomplete parental notices, disclosures to game publishers and retention of children’s data after an account-creation process was abandoned.
View caseThe inquiry examined Instagram settings and the public disclosure of email addresses and phone numbers belonging to child users, including users of business accounts.
View caseA federal court found that Amazon billed account holders for in-app purchases made by children without obtaining informed consent. The purchase flows appeared in games and other apps used by children and, during parts of the relevant period, allowed charges without a password.
View caseThe FTC alleged that Microsoft made false or misleading statements about privacy and security in Passport, Passport Wallet and Kids Passport. The complaint addressed undisclosed collection, claims about purchase security and failures to implement reasonable procedures for preventing, detecting and auditing unauthorised access.
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