Corporate Violations Index
Confirmed

Amazon reaches $2.5 billion settlement over Prime enrolment and cancellation

The FTC’s case concerned design practices that enrolled customers in Prime without clear consent and made cancellation unnecessarily difficult.

Documented outcome

What the record establishes

The settlement included a $1 billion civil penalty and $1.5 billion in consumer refunds. Only the civil penalty is counted in penalty totals.

Sources

  1. Primary recordAmazon refundsFederal Trade Commission · 21 July 2026 · accessed 11 August 2026

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