Amazon reaches $2.5 billion settlement over Prime enrolment and cancellation

The FTC’s case concerned design practices that enrolled customers in Prime without clear consent and made cancellation unnecessarily difficult.

Confirmed

Case ID: amazon-prime-settlement-2025

What the record establishes

The settlement included a $1 billion civil penalty and $1.5 billion in consumer refunds. Only the civil penalty is counted in penalty totals.

Sources

  1. Primary recordAmazon refundsFederal Trade Commission · 21 July 2026 · accessed 11 August 2026

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